This privacy policy sets out how World of Luxury Fashion Ltd uses and protects any information that you give World of Luxury Fashion Ltd when you use this website.
World of Luxury Fashion Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
World of Luxury Fashion Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 25th May 2018. You can request a copy of our previous policy dated the 1st September 2013 at info@recklesswolf.com
What we collect
We may collect the following information to provide, improve, and protect our services when you have either setup an account or purchased from us or/and set up two-factor authentication:
• Your Name
• Email address
• Phone Number
• Physical Address
• Payment Address
Your account profile allows you to view, change and delete this information that is not order related and your other information via services we provide including.
• Your Name
• Email address
• Phone Number
• Demographic information, preferences and interests.
• Other information relevant to customer surveys and/or offers.
• Order History
• Transactions
• Wish List
• Returns
Delivery Contacts: You may have chosen to provide us other people’s contacts/address information to make it easy for you to process your orders, send messages, and invite others to use our services. If you do, we’ll store those contacts on our servers for you to use when view your orders/transactions.
Usage information: We collect information related to how you use the services, including actions you take in your account (like sharing, editing and viewing). We use this information to improve our services, develop new services and features, and protect World of Luxury Fashion Ltd users.
Device information: We also collect information from and about the devices you use when accessing our services. This includes IP addresses, browsers used and devices, if referred from another website before you visited World of Luxury Fashion Ltd and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and only use personal data for our legitimate business needs, and in particular for the following reasons:
•Internal record keeping.
•We may use the information to improve our products and services.
•We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
•From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Security
We are committed to ensuring that your information is secure. In order to prevent un-authorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Marketing/Newsletters
We give users the option to sign up to our newsletters as a free of charge service. If you register for our newsletter, we will, from time to time, send you information about marketing information. Users who receive marketing materials can opt out at any time. If you do not want to receive marketing materials from our newsletter, simply click the ‘unsubscribe’ link in any email, or update your preferences in the ‘Newsletter’ section of your personal account.
We sometimes contact people who do not have a World of Luxury Fashion Ltd account. For recipients in the EU, we or a third party will obtain consent before contacting you. If you receive an email and no longer wish to be contacted by World of Luxury Fashion Ltd, you can unsubscribe and remove yourself from our contact list via the message itself.
Third Parties
We may share information as noted below for business requirements only and will never sell it to advertisers or other third parties.
World of Luxury Fashion Ltd uses trusted third parties for example, Amba Design, the provider of website support and IT services and help us provide, improve and protect our services. This third party will have access to your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information per our instructions. Find their Privacy Policy link here.
Certain features on our site allows you to make additional information available to others for example share link to social sites.
Legal. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to;
(a) comply with any applicable law, regulation, legal process, or appropriate government request
(b) protect any person from harassment
(c) prevent fraud or abuse of World of Luxury Fashion Ltd platforms or our users
(d) protect World of Luxury Fashion Ltd’s rights, property, safety, or interest or
(e) perform a task carried out in the public interest
To this we will be steward of your data and will receive legal advice/protection for ‘your data’ in response to any request.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Retention.
When you create an account with us, we will retain information you have provided to us as long as your account is in existence or as long as we need it to provide you a service. If you delete your account, we will initiate deletion of this information after 30 days but please note:
(a) there might be some latency in deleting this information from our servers and back-up storage; and
(b) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by nobody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@recklesswolf.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to World of Luxury Fashion Ltd, 59 High Street, Barwell, Leicester, Leicestershire LE9 8DS. Or email info@worldofluxuryfashion.com
Registered in England. Company number 08065554
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.